Module 1: Get started with Dynamics 365 Sales

• Configure organization and management settings

Module 2: Manage leads and opportunities in Dynamics 365 Sales

• Manage leads with Dynamics 365 Sales
• Manage opportunities with Dynamics 365 Sales
• Track customer interactions with activities

Module 3: Manage orders and the product catalog with Dynamics 365 Sales

• Manage and organize your product catalog with Dynamics 365 Sales
• Process sales orders with Dynamics 365 Sales

Module 4: Manage goals and forecasting with Dynamics 365 Sales

• Define and track goals in Dynamics 365 Sales
• Manage forecasting in Dynamics 365 Sales

Module 5: Analyze Dynamics 365 Sales data

• Analyze data in Dynamics 365 Sales
• Analyze data with Power BI

Module 6: Work with Dynamics 365 Sales Insights

• Get started with the Sales accelerator
• Get started with Dynamics 365 Sales Insights

Module 7: Create surveys with Dynamics 365 Customer Voice

• Create a survey project
• Create surveys with Dynamics 365 Customer Voice
• Send Dynamics 365 Customer Voice surveys

Module 8: Extend Dynamics 365 Sales with additional tools and services

• Get started with the Dynamics 365 Sales mobile app
• Use Microsoft 365 services with Dynamics 365 Sales