Module 1: Get started with managing Microsoft Teams

• Explore Microsoft Teams
• Deploy and manage Microsoft Teams
• Implement governance and lifecycle management for Microsoft Teams

Module 2: Implement security and compliance for Microsoft Teams

• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams

Module 3: Prepare the environment for a Microsoft Teams deployment

• Transition from Skype for Business to Microsoft Teams
• Plan and configure network settings for Microsoft Teams

Module 4: Manage chat, teams, channels, and apps in Microsoft Teams

• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams

Module 5: Manage meetings and virtual events in Microsoft Teams

• Manage meetings and virtual events experiences
• Configure and manage Microsoft Teams devices

Module 6: Manage calling in Microsoft Teams

• Manage phone numbers
• Manage Phone System for Microsoft Teams
• Troubleshot audio, video, and client issues